💯 Prioritisation

Scenario → There are three features in the pipeline and we have to prioritse one

1. Introducing a telemedicine feature for virtual consultations with paediatricians
2. Partnering with local pharmacies to offer prescription delivery services
3. Developing a personalised meal planner for children based on their age, allergies, and nutritional needs

Here's how I'll approach this prioritisation →

1. Reach:

• How many people will this initiative affect → Telemedicine and personalised meal planner features could reach a wider audience than delivery services

2. Impact:

• How significant is the initiative's potential impact? → Telemedicine could improve accessibility, while personalised meal planners might enhance both parental convenience and child health

3. Confidence:

• How confident are we in the initiative's success? → Assess each initiative's feasibility and market demand based on research and feedback

4. Effort:

• How much effort will implementing this initiative require? → Consider the development time, resource requirements, and potential challenges for each initiative

🤚🏾Pushback

Scenario - There is a request to build an AI-Powered Chatbot for Children's Health

1. Quantitative approach:
   1. Compare the time required to build the chatbot against its potential impact, which may not be higher than current projects
   2. Highlight how it would disperse our development efforts from current initiatives with proven results
   3. Emphasise the increased cost in terms of work hours
2. Qualitative approach:
   1. Based on our user research, we know our ideal customer profile (ICP) is not fully comfortable trusting technology
   2. It's risky because healthcare advice shouldn't be given solely through artificial intelligence, which could potentially create a negative perception

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